Image of vehicle taken by Vehicle DRS

Cardiff Airport opened the doors to its new Meet & Greet service this month, with the help of its first Dual Vehicle DRS (Damage Recording System).

Cardiff Airport select Dual Vehicle DRS

The Meet & Greet operation is a first for the airport and is part of a large scale transformation and expansion of services.

Customers using the premium service pass through one of the DRS Canopy systems and have their vehicle imaged in full HD with our latest 4th Generation DRS Camera's and then have the benefit of parking a short walk from the Terminal front.

At the moment of entry to the Drop off area, the vehicle's registration is captured by our integral ANPR camera and is matched with the Customer booking information, which is broadcast to display screens in the Meet & Greet reception, advising Customer service staff of the Customers arrival for check-in.

The Vehicle DRS unit is being used by the Airport to accurately document the condition of the Customer's vehicle when they drop off the car and as an extra measure the Meet & Greet staff again take the vehicle through the system on its return from the storage compound prior to collection by the Customer.

This two stage process ensures that there is a full and accurate record of the vehicle's condition whilst it is in the care of the Airport Meet & Greet service and means that any complaints or issues raised about vehicle damage can be quickly investigated and addressed.